The Reagan MTD service animal policy allows service animals on vehicles in full compliance with ADA regulations.

Service Animals

Reagan MTD Service Animal Policy

In compliance with ADA regulations, the Reagan MTD service animal policy permits service animals on our vehicles.

Service animals refer to any animal individually trained to work or perform tasks for a person with a disability. They play an important role in supporting individuals with disabilities by providing essential assistance that promotes independence, safety, and confidence in daily life.

The Reagan MTD service animal policy aligns with ADA regulations to ensure equitable access to public transportation. for riders who rely on these specially trained animals to navigate the world more safely and comfortably. For riders who rely on these specially trained animals to navigate the world more safely and comfortably, our commitment helps remove barriers.

Service animals help people with disabilities by doing important tasks. They can guide the blind, alert the deaf, or detect seizures and low blood sugar. Some service animals support mental health by calming anxiety, stopping harmful behaviors, or easing PTSD symptoms. Each service animal is trained to meet the specific needs of the person they assist.

Allowing service animals on Reagan MTD vehicles upholds federal law and affirms the dignity and autonomy of all passengers. Our policy ensures individuals with disabilities can travel freely. This includes medical appointments, work or school, and participating in their communities without fear of exclusion. By recognizing the bond between handler and service animal, Reagan MTD reinforces its commitment to inclusive, accessible transportation for all.

If you have a service animal that will accompany you, please let the dispatcher know when scheduling your ride. For additional information, please contact Reagan MTD Dispatch at (815) 288-2117 or (888) 239-9228.

The Reagan MTD service animal policy allows service animals on vehicles in full compliance with ADA regulations.